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The AI Revolution in Customer Service and Support : A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers

• Authors : Ross Smith; Mayte Cubino; Emily McKeon

Subjects: Customer services--Data processing; Artificial intelligence; Natural language processing (Computer science)BUSINESS & ECONOMICS / Customer Relations; COMPUTERS / Artificial Intelligence / General

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Asian Histories and Heritages in Video Games

• Authors : Yowei Kang; Kenneth C. C. Yang; Michał Mochocki

Subjects: Video games--Asia--History; Representation (Philosophy); Video game characters--DesignGAMES & ACTIVITIES / Video & Mobile; HISTORY / Reference; SOCIAL SCIENCE / Cultural & Ethnic Studies / Asian Studies

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Cognitive Warfare : Grey Matters in Contemporary Political Conflict

• Authors : Adam Henschke

Subjects: Information warfare--Moral and ethical aspects; Psychological warfare--Moral and ethical aspects; PropagandaPOLITICAL SCIENCE / Intelligence & Espionage; HISTORY / Asia / China; HISTORY / Military / General

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The Connected Leader : Creating Agile Organisations for People and Performance

• Authors : Emmanuel Gobillot

Subjects: BUSINESS & ECONOMICS / Strategic Planning; BUSINESS & ECONOMICS / General; BUSINESS & ECONOMICS / Business Communication / General

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David Foster Wallace and the Question of Scepticism

• Authors : Matt Prout

Subjects: LITERARY CRITICISM / American / General

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Digital Wellbeing : Empowering Connection with Wonder and Imagination in the Age of AI

• Authors : Caitlin Krause

Subjects: Well-being; Digital media--Social aspects; Artificial intelligence--Social aspectsSELF-HELP / Personal Growth / Happiness; TECHNOLOGY & ENGINEERING / Social Aspects; SOCIAL SCIENCE / Technology Studies

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Modern Philosophy

• Authors : Roy, Connor

Subjects: PHILOSOPHY / General

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Productive Failure : Unlocking Deeper Learning Through the Science of Failing

• Authors : Manu Kapur

Subjects: Learning strategies; Learning, Psychology ofBUSINESS & ECONOMICS / Decision-Making & Problem Solving; PSYCHOLOGY / Cognitive Psychology & Cognition; EDUCATION / Learning Styles

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Productivity Reimagined : Shattering Performance Myths to Achieve Sustainable Growth

• Authors : Jacob Stoller

Subjects: Labor productivity; Industrial productivity; Sustainable developmentBUSINESS & ECONOMICS / Production & Operations Management; BUSINESS & ECONOMICS / Corporate Finance / General; BUSINESS & ECONOMICS / Project Management

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Production Enjoyment Asymmetrically Impacts Buyers' Willingness to Pay and Sellers' Willingness to Charge.

• Authors : Paley, Anna; Smith, Robert W.; Teeny, Jacob D.

Subjects: PRICES; CONSUMERS; DEALERS (Retail trade)

• Source: Journal of Marketing; Nov2024, Vol. 88 Issue 6, p85-102, 18p

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