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Academic Journal

The relationship between employees' perceptions of human resource systems and organizational performance: examining mediating mechanisms and temporal dynamics.

Subjects: Consumer Behavior* ; Job Satisfaction* ; National Health Programs*/National Health Programs*/National Health Programs*/organization & administration

  • Source: The Journal of applied psychology [J Appl Psychol] 2013 Nov; Vol. 98 (6), pp. 926-47. Date of Electronic Publication: 2013 Aug 05.Publisher: American Psychological Association Country of Publication: United States NLM ID: 0222526 Publication Model: Print-Electronic Cited Medium:

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Academic Journal

Psychophysiological effects of emotional display rules and the moderating role of trait anger in a simulated call center.

  • Authors : Rohrmann S; Department of Psychology, Goethe-University Frankfurt, Frankfurt am Main, Germany. ; Bechtoldt MN

Subjects: Consumer Behavior* ; Personnel Management* ; Repression, Psychology*

  • Source: Anxiety, stress, and coping [Anxiety Stress Coping] 2011 Jul; Vol. 24 (4), pp. 421-38.Publisher: Routledge Country of Publication: England NLM ID: 9212242 Publication Model: Print Cited Medium: Internet ISSN: 1477-2205 (Electronic)

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Academic Journal

How right should the customer be?

Subjects: Consumer Behavior*; Commerce/Commerce/Commerce/*organization & administration ; Personnel Management/Personnel Management/Personnel Management/*methods

  • Source: Harvard business review [Harv Bus Rev] 2006 Jul-Aug; Vol. 84 (7-8), pp. 58-67, 185.Publisher: Harvard Business School Pub Country of Publication: United States NLM ID: 9875796 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Service leadership.

  • Authors : O'Malley J; Strategic Visions Inc, Birmingham, AL, USA.

Subjects: Consumer Behavior* ; Leadership*; Personnel Management/Personnel Management/Personnel Management/*methods

  • Source: Marketing health services [Mark Health Serv] 2005 Winter; Vol. 25 (4), pp. 12-3.Publisher: American Marketing Association Country of Publication: United States NLM ID: 9891646 Publication Model: Print Cited Medium: Print ISSN:

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Academic Journal

Management support and perceived consumer satisfaction in skilled nursing facilities.

  • Authors : Metlen S; Department of Management, Marketing, Operations, University of Idaho, Moscow, ID 83844-3161, USA. ; Eveleth D

Subjects: Consumer Behavior* ; Nursing Assistants*/Nursing Assistants*/Nursing Assistants*/psychology ; Personnel Management*

  • Source: Health services management research [Health Serv Manage Res] 2005 Aug; Vol. 18 (3), pp. 198-210.Publisher: Sage Country of Publication: England NLM ID: 8811549 Publication Model: Print Cited Medium: Print ISSN: 0951-4848 (Print) Linking

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Academic Journal

Supervisory power and its influence on staff members and their customers.

Subjects: Administrative Personnel* ; Consumer Behavior* ; Power, Psychological*

  • Source: Hospital topics [Hosp Top] 2002 Summer; Vol. 80 (3), pp. 11-5.Publisher: Routledge Country of Publication: United States NLM ID: 0411772 Publication Model: Print Cited Medium: Print ISSN: 0018-5868 (Print)

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Academic Journal

HR customer service--FedEx.com or BUST!

Subjects: Consumer Behavior* ; Internet*; Personnel Management/Personnel Management/Personnel Management/*standards

  • Source: Employee benefits journal [Empl Benefits J] 2001 Sep; Vol. 26 (3), pp. 13-6.Publisher: International Foundation of Employee Benefit Plans Country of Publication: United States NLM ID: 7703664 Publication Model: Print Cited Medium:

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Academic Journal

Ready: how to keep your customers coming back.

  • Authors : Eliscu AT; Medical Marketing Inc., Orlando, FL 32854-7478, USA.

Subjects: Consumer Behavior*; Industry/Industry/Industry/*organization & administration ; Personnel Management/Personnel Management/Personnel Management/*standards

  • Source: Medical group management journal [Med Group Manage J] 2000 Jul-Aug; Vol. 47 (4), pp. 46-50, 52, 54 passim.Publisher: Medical Group Management Association Country of Publication: United States NLM ID: 8804124 Publication Model: Print Cited Medium: Print

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Academic Journal

A taste of our quality.

Subjects: Awards and Prizes* ; Consumer Behavior*; Laboratories, Hospital/Laboratories, Hospital/Laboratories, Hospital/*standards

  • Source: Clinical laboratory management review : official publication of the Clinical Laboratory Management Association [Clin Lab Manage Rev] 1993 Jul-Aug; Vol. 7 (4), pp. 310, 312-4, 316-8 Publisher: Williams and Wilkins Country of Publication: United States NLM ID: 8805785 Publication Model: Print Cited Medium: Print ISSN:

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Service comes first: an interview with USAA's Robert F. McDermott. Interview by Thomas Teal.

Subjects: Consumer Behavior* ; Insurance Carriers*; Personnel Management/Personnel Management/Personnel Management/*methods

  • Source: Harvard business review [Harv Bus Rev] 1991 Sep-Oct; Vol. 69 (5), pp. 116-27.Publisher: Harvard Business School Pub Country of Publication: United States NLM ID: 9875796 Publication Model: Print Cited Medium: Print ISSN:

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  • 1-10 of  3,496 results for ""CONSUMER behavior""