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Periodical

Toward Healthier B2B Relationships.

Subjects: BUSINESS-to-business transactions; CUSTOMER retention; CUSTOMER relations

  • Source: Harvard Business Review; Jul/Aug2024, Vol. 102 Issue 4, p104-113, 10p, 3 Cartoon or Caricatures

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Academic Journal

Time swipes when you're having fun: reducing perceived waiting time while making it more enjoyable.

Subjects: RESEARCH; EXPERIMENTAL design; CUSTOMER relations

  • Source: Behaviour & Information Technology. Feb2023, Vol. 42 Issue 3, p307-315. 9p. 2 Diagrams, 1 Chart, 1 Graph.

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Periodical

Library Metrics Touch Hearts and Minds.

Subjects: *DIGITAL libraries; *CUSTOMER relations; *CONSUMER attitudes

  • Source: Computers in Libraries. Apr2021, Vol. 41 Issue 3, p12-14. 3p. 1 Color Photograph, 1 Diagram.

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Report

Further Reading.

Subjects: *TELECOMMUNICATION; *RESEARCH; *WIRELESS LANs

  • Source: MarketWatch: Telecoms. September 2004, Vol. 3 Issue 9, p21-21. 3/5p.

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Academic Journal

Key factors influencing customer loyalty in live commerce: The role of perceived value and perceived risk

  • Source: Social Behavior and Personality: An International Journal. September, 2023, Vol. 51 Issue 9, p1, 10 p.

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Academic Journal

Satisfied versus dissatisfied: Experiences of retirement village living.

Subjects: RESEARCH; CUSTOMER relations; ACTIVE aging

  • Source: Australasian Journal on Ageing; Sep2023, Vol. 42 Issue 3, p455-462, 8p, 1 Diagram, 1 Chart

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