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ALL STARS: SERVICE AND PARTS, VENDOR.

Subjects: *CONSUMER price indexes; *FINANCIAL stress; *AUTOMOBILE repair

• Source: Automotive News. 11/25/2024, Vol. 100 Issue 7170, p25-25. 1p.

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Good Tidings of Great Joy: Fixed Ops Has a Bright Future!

• Authors : Polston, Charlie¹

Subjects: *AUTOMOBILE dealers; *SERVICE departments; *CONSUMERS

• Source: Dealer Magazine. Dec2018, Vol. 25 Issue 12, p22-23. 2p.

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Repair revenue hits record.

Subjects: *SERVICE departments; AUTOMOBILE repair

• Source: Automotive News. 11/1/2021, Vol. 96 Issue 7010, p10-10. 1p.

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Parts spiffs.

Subjects: *SERVICE departments; *AUTOMOBILE dealers; AUTOMOBILE repair

• Source: Automotive News. 4/15/2019, Vol. 93 Issue 6877, pS018-S018. 1p.

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Calling service customers back: Personal touch helps lift Va. dealership group's repair orders.

• Authors : LaForest, Audrey (AUTHOR)

Subjects: *CUSTOMER services; *AUTOMOBILE repair; *SERVICE departments

• Source: Automotive News. 10/25/2021, Vol. 96 Issue 7009, pS019-S019. 1p.

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SUBSCRIBER BASE: Vehicle subscription plans create fixed ops opportunities for dealerships.

• Authors : KING, JENNY (AUTHOR)

Subjects: *SUBSCRIPTION services; *AUTOMOBILE leasing & renting; *AUTOMOBILE dealersLOU Fusz Automotive Network (Company) ; HOLMAN Automotive Group Inc.

• Source: Automotive News. 2/18/2019, Vol. 93 Issue 6869, pS026-S026. 1p.

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Dialing service customers brings them back: Personal touch helps lift Va. dealership group's repair orders.

• Authors : LaForest, Audrey (AUTHOR)

Subjects: *CUSTOMER services; *AUTOMOBILE repair; *SERVICE departments

• Source: Automotive News. 4/12/2021, Vol. 95 Issue 6981, p14-14. 1p.

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PHOTO SHOP: Videos and photos texted to service customers boost repair approvals.

• Authors : WYSOCKY, KEN (AUTHOR)

Subjects: *VIDEOS; *AUTOMOBILE repair; *AUTOMOBILE dealers

• Source: Automotive News. 2/18/2019, Vol. 93 Issue 6869, pS022-S022. 1p.

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HANDLE WITH CARE: For customers declining repairs, don't pressure; instead, build trust.

• Authors : SHINE, DAN (AUTHOR)

Subjects: *CUSTOMER services; *AUTOMOBILE repair; *CUSTOMER retention

• Source: Automotive News. 12/13/2021, Vol. 96 Issue 7016, pS009-S009. 1p.

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Great thing for society, not so great for parts.

• Authors : Shine, Dan (AUTHOR)

Subjects: *SPARE parts; *AUTOMOBILE repair; *SERVICE departments

• Source: Automotive News. 8/2/2021, Vol. 95 Issue 6997, p37-37. 1p.

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