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A celebration of blue.

• Authors : Cox, Kay

Subjects: DELFTWARE; ROYAL Porcelain Co.NETHERLANDSNETHERLANDSNETHERLANDSReport Available

• Source: World & I. Apr96, Vol. 11 Issue 4, p162. 8p. 9 Color Photographs.

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Environmental orientation on the frontline: A boundary‐spanning perspective for supply chain management.

• Authors : Gabler, Colin B.¹ (AUTHOR) ; Landers, V. Myles² (AUTHOR) ; Agnihotri, Raj³ (AUTHOR)

Subjects: *SUPPLY chain management; *ENVIRONMENTAL organizations; *EMPLOYEE benefits

• Source: Journal of Business Logistics. Jul2023, Vol. 44 Issue 3, p369-386. 18p.

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Drivers and Performance Implications of Frontline Employees' Social Capital Development and Maintenance: The Role of Online Social Networks*.

• Authors : Agnihotri, Raj¹ (AUTHOR) ; Mani, Sudha² (AUTHOR) ; Chaker, Nawar N.³ (AUTHOR)

Subjects: *MAINTENANCE; *QUALITY of service; *CUSTOMER loyalty

• Source: Decision Sciences. Feb2022, Vol. 53 Issue 1, p181-215. 35p. 2 Diagrams, 4 Charts, 1 Graph.

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Passive leadership and hospitality frontline employees' creative performance in the UAE: The moderating role of job tenure and coworker help and support.

• Authors : Bani-Melhem, Ahmad Jamal (AUTHOR); Khassawneh, Osama (AUTHOR); Abukhait, Rawan Mazen (AUTHOR)

Subjects: JOB performance; EMPLOYMENT tenure; STRUCTURAL equation modeling

• Source: Journal of Human Resources in Hospitality & Tourism. Oct-Dec2024, Vol. 23 Issue 4, p592-618. 27p.

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A Lagged Experience Sampling Methodology Study on Spillover Effects of Customer Mistreatment.

• Authors : Yang, Fu (AUTHOR); Zhou, Zihan (AUTHOR); Huang, Xiaoyu (AUTHOR)

Subjects: SLEEP quality; CONSUMERS; ORGANIZATIONAL commitment

• Source: Journal of Service Research. Aug2024, Vol. 27 Issue 3, p450-469. 20p.

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CLASH OF THE PATRIARCHS.

• Authors : F.WORTH, ROBERT (AUTHOR)

Subjects: Russian invasion of Ukraine, 2022-; Attitudes toward homosexuality

• Source: Atlantic Monthly. May2024, Vol. 333 Issue 4, p42-51. 10p. 4 Color Photographs.

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Avatar-mediated service encounters: impacts and research agenda.

• Authors : Watanabe, Kentaro¹ (AUTHOR) ; Ho, Bach Quang² (AUTHOR)

Subjects: *TECHNOLOGICAL innovations; *QUALITY of service; AUTONOMOUS robots

• Source: Service Industries Journal. Feb2023, Vol. 43 Issue 3/4, p134-153. 20p. 2 Diagrams, 2 Charts.

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Holyrood's £600,000 website baf fles MSPs.

• Authors : Alan Roden

• Source: Daily Mail. 10/27/2011, p27. 1p.

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Understanding the mechanisms of the relationship between shared values and service delivery performance of frontline employees.

• Authors : Lages, Cristiana R.¹ (AUTHOR) ; Piercy, Nigel F.² (AUTHOR); Malhotra, Neeru³ (AUTHOR)

Subjects: *PSYCHOLOGICAL burnout; *JOB satisfaction; *ORGANIZATIONAL commitment

• Source: International Journal of Human Resource Management. Dec2020, Vol. 31 Issue 21, p2737-2760. 24p. 2 Diagrams, 2 Charts, 1 Graph.

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Construction and validation of the foreign language learning enjoyment scale.

• Authors : Aydın, Selami (AUTHOR); Tekin, Işıl (AUTHOR); Akkaş, Ferdane D. (AUTHOR)

Subjects: LANGUAGE & languages; TURKS; CONFIRMATORY factor analysis

• Source: Psychology in the Schools. Feb2024, Vol. 61 Issue 2, p657-670. 14p.

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