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AI: The Brain of Future Contact Centers: Contact centers are highly complex, and they need lightning-fast decision makers.

• Authors : Fluss, Donna¹

Subjects: *CALL centers; *ARTIFICIAL intelligence; HYPNOTISM

• Source: CRM Magazine. Oct2023, Vol. 27 Issue 8, p6-6. 1p.

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Catch the lightning: Keeping current with the net.

• Authors : Notess, Greg R.

Subjects: *ONLINE information servicesUNITED States

• Source: Online (0146-5422). May96, Vol. 20 Issue 3, p86. 3p. 1 Black and White Photograph.

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Wiley Partners with netLibrary, Lightning Source.

• Authors : Hane, Paula J.

Subjects: *ELECTRONIC publishing; *PUBLISHING; ELECTRONIC booksJOHN Wiley & Sons Inc. JOHN Wiley & Sons Inc. JOHN Wiley & Sons Inc. JWA

• Source: Information Today. Dec2000, Vol. 17 Issue 11, p41. 2p. 2 Color Photographs.

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Lightning Source Makes E-Book Alliances.

Subjects: *INTERNET; ELECTRONIC booksLIGHTNING Source Inc. LIGHTNING Source Inc. LIGHTNING Source Inc. 840215961 ; GLASSBOOK Inc.

• Source: Computers in Libraries. Nov/Dec2000, Vol. 20 Issue 10, p20. 1/4p.

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Lightning Source Makes Partnerships with Holtzbrinck and Versaware Companies.

Subjects: *STRATEGIC alliances (Business); *ELECTRONIC publishingHOLTZBRINCK Publishers LLC ; LIGHTNING Source Inc. LIGHTNING Source Inc. LIGHTNING Source Inc. 840215961

• Source: Computers in Libraries. Oct2000, Vol. 20 Issue 9, p12. 1/4p.

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Lightning Source Allies with U.K. Companies.

Subjects: LIBRARIES & publishingLIGHTNING Source Inc. LIGHTNING Source Inc. LIGHTNING Source Inc. 840215961 ; BERTRAM Group Ltd. ; BLACKWELL North America Inc. BLACKWELL North America Inc. BLACKWELL North America Inc. 030303143

• Source: Computers in Libraries. Sep2000, Vol. 20 Issue 8, p12. 1/6p.

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Salesforce.com Introduces Marketing Cloud Lightning.

• Authors : Smilansky, Oren

Subjects: CLOUD computing; EQUIPMENT & suppliesSALESFORCE.COM Inc. 072148831 SALESFORCE.COM Inc. SALESFORCE.COM Inc. 072148831 072148831 SALESFORCE.COM Inc. 072148831 CRM

• Source: CRM Magazine. Jul2016, Vol. 20 Issue 7, p17-17. 1/2p.

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Xlibris, Lightning Source, Inc. Announce Strategic Alliance.

Subjects: *INTERNET publishing; *STRATEGIC alliances (Business)XLIBRIS Corp. XLIBRIS Corp. XLIBRIS Corp. 082618617 ; LIGHTNING Source Inc. LIGHTNING Source Inc. LIGHTNING Source Inc. 840215961

• Source: Information Today. Feb2001, Vol. 18 Issue 2, p31. 1/4p.

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Penguin Putnam, Lightning Source Form Digital Alliance.

Subjects: *INFORMATION storage & retrieval systems; *PUBLISHING; *DIGITAL librariesPENGUIN Putnam Inc. PENGUIN Putnam Inc. PENGUIN Putnam Inc. 001613678 ; LIGHTNING Source Inc. LIGHTNING Source Inc. LIGHTNING Source Inc. 840215961

• Source: Information Today. Oct2000, Vol. 17 Issue 9, p69. 1/5p.

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Versaware, Lightning Source Announce Digital Alliance.

Subjects: *DIGITAL libraries; *PRINTING industryVERSAWARE Inc. VERSAWARE Inc. VERSAWARE Inc. 963842547 ; LIGHTNING Source Inc. LIGHTNING Source Inc. LIGHTNING Source Inc. 840215961

• Source: Information Today. Oct2000, Vol. 17 Issue 9, p30. 1/4p.

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