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'Round-the-clock, 'round-the-globe customer support: are vendors ready?

• Authors : Rabogliatti DG (AUTHOR); Fulton ML (AUTHOR)

• Source: Searcher (1070-4795). Jun2000, Vol. 8 Issue 6, p40-45. 6p.

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New platforms are transforming the business research process.

• Authors : Keiser BE (AUTHOR)

• Source: Searcher (1070-4795). Jan/Feb2011, Vol. 19 Issue 1, p7-49. 43p.

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From location to collaboration.

• Authors : Oppenheim R (AUTHOR)

• Source: Searcher (1070-4795). Jul/Aug2010, Vol. 18 Issue 6, p38-42. 5p.

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Resuscitated! The EPA libraries' near-death experience.

• Authors : Pearlstein T (AUTHOR); Matarazzo J (AUTHOR)

• Source: Searcher (1070-4795). May2009, Vol. 17 Issue 5, p12-47. 5p.

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Resuscitated! The EPA.

• Authors : Pearlstein, Toby; Matarazzo, James

Subjects: GOVERNMENT libraries; UNITED States. Environmental Protection Agency; LIBRARIESUNITED States

• Source: Searcher (1070-4795). May2009, Vol. 17 Issue 5, p12-47. 5p. 2 Color Photographs.

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Both sides now. News, the BBC, and creating the future.

• Authors : Bjørner S (AUTHOR)

• Source: Searcher (1070-4795). Nov/Dec2006, Vol. 14 Issue 10, p26-30. 5p.

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News, the BBC, and Creating the Future.

• Authors : Bjørner, Susanne

Subjects: INTERNET; TELEVISION broadcasting; WEBSITES

• Source: Searcher (1070-4795). Nov/Dec2006, Vol. 14 Issue 10, p26-30. 5p. 4 Black and White Photographs, 1 Chart.

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To Chat OR Not to Chat.

• Authors : Coffman, Steve; Arret, Linda

Subjects: ONLINE chat; CONVERSATION; COMPUTER network resources

• Source: Searcher (1070-4795). Sep2004, Vol. 12 Issue 8, p49-56. 8p. 1 Color Photograph.

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Web-Based Delivery of Federal Documents: As Census Goes, So Goes the Nation?

• Authors : Hamilton, Denise

Subjects: GOVERNMENT publications; GOVERNMENT information agencies; ELECTRONIC data processingUNITED States

• Source: Searcher (1070-4795). Jun2002, Vol. 10 Issue 6, p33. 4p.

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Of Quivers and Dolphins: New Content Handlers.

• Authors : Wiggins, Richard

Subjects: DATA mining software; QUIVER Inc.; DOLPHINSEARCH Inc.

• Source: Searcher (1070-4795). Feb2002, Vol. 10 Issue 2, p61. 5p.

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