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CUSTOMER RETENTION STRATEGIES.

• Authors : PRICE, CHRIS¹

Subjects: *CUSTOMER retention; *CUSTOMER relations; *BUSINESS planning

• Source: Motor Age. Jan2017, Vol. 136 Issue 1, p8-10. 2p.

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Keeping the trust.

• Authors : BRAVENDER, ROBERT¹

Subjects: *AUTOMOBILE repair shops; *CUSTOMER retention; *QUALITY of serviceHAUNFELDER, John

• Source: Motor Age. Apr2016, Vol. 135 Issue 4, p30-32. 2p.

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DON'T LOSE GOOD CUSTOMERS OVER PRICE.

• Authors : FREDERICK, CHRIS "CHUBBY"¹

Subjects: *CUSTOMER retention; *PRICING; *AUTOMOBILE repair costs

• Source: Motor Age. Jan2016, Vol. 135 Issue 1, p6-8. 2p.

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Six tips to help your shop generate more repeat business: IN A COMPETITIVE MARKET, YOU NEED TO KEEP CUSTOMERS COMING BACK TO YOU.

• Authors : COOPER, BOB¹

Subjects: *AUTOMOBILE repair shops; *CUSTOMER retention; *BRAND name products

• Source: Motor Age. Jul2018, Vol. 137 Issue 7, p22-22. 1p.

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Customer retention strategies: keeping your current customers helps build credibility, referrals and cost savings.

• Authors : Price, Chris

• Source: Motor Age. 2017, Vol. 136, Issue 1, pages. 2

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Boost customer loyalty and keep them coming back: choose the right customer retention program for your shop.

• Authors : Ross, Tim

• Source: Motor Age. 2016, Vol. 135, Issue 5, pages. 2

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Customer Retention 101.

• Authors : Snell, Bridget Ryan

• Source: Motor Age. 2000, Vol. 119, Issue 10, pages. 54

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Catch and release: from rain to customer retention, let's take a look at this Ohio shop.

• Authors : Bravender, Robert

• Source: Motor Age. 2013, Vol. 132, Issue 10, pages. 2

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Customer retention, satisfaction.

• Source: Motor Age. 2005, Vol. 124, Issue 10, pages. 1

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Customer retention, satisfaction.

• Source: Motor Age. 2005, Vol. 124, Issue 7, pages. 1

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