Subjects: CONSUMER attitudes; CONSUMER psychology; CONSUMER researchNEW Zealand
Record details
Subjects: BANKING industry customer services; BANK marketing; BANK management
Subjects: QUALITY of service; BANK marketing; CALL centers
Subjects: INTERNAL marketing; RELATIONSHIP marketing; BANKING industry customer servicesANZ Banking Group Ltd.
Subjects: BANKING industry; NEW product development; COMPETITION
Subjects: FINANCIAL services industry; DIRECT marketing; FINANCIAL institutionsUNITED Kingdom
Subjects: BANK marketing; BANKING industry; INFORMATION storage & retrieval systems
Subjects: *CUSTOMER services; *CONSUMER research; *CONSUMER attitudes