Search Results

EFFECT OF PRICE INFORMATION ON PRODUCT QUALITY RATINGS.

• Authors : Valenzi, E. R.¹; Andrews, I. R.¹

Subjects: *FOOD prices; *PRODUCT quality; *CONSUMER behavior

• Source: Journal of Applied Psychology. Feb71, Vol. 55 Issue 1, p87-91. 5p.

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SEARCH BEHAVIOR RELATED TO EXPECTATIONS CONCERNING BRAND PERFORMANCE.

• Authors : Swan, John E.¹

Subjects: *BRAND loyalty; *CONSUMER behavior; *CUSTOMER satisfaction

• Source: Journal of Applied Psychology. Aug72, Vol. 56 Issue 4, p332-335. 4p.

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CONSUMER DISSATISFACTION AS A FUNCTION OF DISSATISFACTION WITH INTERPERSONAL RELATIONSHIPS.

• Authors : Scherf, Gerhard W. H.¹

Subjects: *CUSTOMER satisfaction; *CONSUMER attitudes; *INTERPERSONAL relations

• Source: Journal of Applied Psychology. Aug74, Vol. 59 Issue 4, p465-471. 7p.

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Number of Choices and Perceived Decision Freedom as a Determinant of Satisfaction and Consumer Behavior.

• Authors : Reibstein, David J.¹; Youngblood, Stuart A.¹; Fromkin, Howard L.¹

Subjects: *CUSTOMER satisfaction; *CONSUMER behavior; *CONSUMER attitudes

• Source: Journal of Applied Psychology. Aug75, Vol. 60 Issue 4, p434-437. 4p.

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Bargaining Process as a Determinant of Postpurchase Satisfaction.

• Authors : Allen, Bruce H.¹; Kahler, Ruel C.²; Tatham, Ronald L.²

Subjects: *COLLECTIVE bargaining; *CUSTOMER satisfaction; *SHOPPING

• Source: Journal of Applied Psychology. Aug77, Vol. 62 Issue 4, p487-492. 6p. 3 Charts.

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Follow-Up and Extension of the Interdisciplinary Costs and Benefits of Enlarged Jobs.

• Authors : Campion, Michael A.¹; McClelland, Carol L.²

Subjects: *JOB enrichment; *FINANCE companies; *PERSONNEL management

• Source: Journal of Applied Psychology. Jun93, Vol. 78 Issue 3, p339-351. 13p.

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Consumer Satisfaction and Perceived Quality: Complementary or Divergent Constructs?

• Authors : Gotlieb, Jerry B.; Grewal, Dhruv; Brown, Stephen W.

• Source: Journal of Applied Psychology. 1994, Vol. 79, Issue 6, pages. 875

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Distinguishing Between Service Relationships and Encounters.

• Authors : Gutek, Barbara A.; Bhappu, Anita D.; Liao-Troth, Matthew A.

• Source: Journal of Applied Psychology. 1999, Vol. 84, Issue 2, pages. 14

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Turnover and organizational performance: a comparative analysis of the effects of voluntary, involuntary, and reduction-in-force turnover.

• Authors : McElroy, James C.¹ ; Morrow, Paula C.¹; Rude, Scott N.²

Subjects: *LABOR turnover; *DISMISSAL of employees; *DOWNSIZING of organizations

• Source: Journal of Applied Psychology. Dec2001, Vol. 86 Issue 6, p1294-1299. 6p. 1 Chart.

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Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis.

• Authors : Harter, James K.; Hayes, Theodore L.; Schmidt, Frank L.

• Source: Journal of Applied Psychology. 2002, Vol. 87, Issue 2, pages. 12

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