Menu

Folly Beach Library

9 a.m. - 5:30 p.m.

Phone: (843) 588-2001

Edgar Allan Poe/Sullivan's Island Library

Closed for renovations

Phone: (843) 883-3914

West Ashley Library

9 a.m. – 7 p.m.

Phone: (843) 766-6635

Wando Mount Pleasant Library

9 a.m. – 8 p.m.

Phone: (843) 805-6888

Village Library

9 a.m. - 6 p.m.

Phone: (843) 884-9741

St. Paul's/Hollywood Library

9 a.m. – 8 p.m.

Phone: (843) 889-3300

Otranto Road Library

9 a.m. – 8 p.m.

Phone: (843) 572-4094

Mt. Pleasant Library

9 a.m. – 8 p.m.

Phone: (843) 849-6161

McClellanville Library

9 a.m. - 6 p.m.

Phone: (843) 887-3699

Keith Summey North Charleston Library

9 a.m. – 8 p.m.

Phone: (843) 744-2489

John's Island Library

9 a.m. – 8 p.m.

Phone: (843) 559-1945

Hurd/St. Andrews Library

9 a.m. – 8 p.m.

Phone: (843) 766-2546

Miss Jane's Building (Edisto Library Temporary Location)

9 a.m. - 4 p.m.

Phone: (843) 869-2355

Dorchester Road Library

9 a.m. – 8 p.m.

Phone: (843) 552-6466

John L. Dart Library

9 a.m. – 7 p.m.

Phone: (843) 722-7550

Baxter-Patrick James Island

9 a.m. – 8 p.m.

Phone: (843) 795-6679

Main Library

9 a.m. – 8 p.m.

Phone: (843) 805-6930

Bees Ferry West Ashley Library

9 a.m. – 8 p.m.

Phone: (843) 805-6892

Mobile Library

9 a.m. - 5 p.m.

Phone: (843) 805-6909

Item request has been placed!

Item request cannot be made.

Processing Request

Search Results

Display Settings

Results per page: 10

Sort By: Relevance

Your Filters

Publication : journal of applied psychology Filter by : Subject Phrase

Item request has been placed!

Item request cannot be made.

Processing Request

Academic Journal

Robots at Work: People Prefer—and Forgive—Service Robots With Perceived Feelings.

Authors : Yam, Kai Chi¹ (AUTHOR) ; Bigman, Yochanan E.² (AUTHOR); Tang, Pok Man³ (AUTHOR)

Subjects: *QUALITY of service; *ROBOTS; *CUSTOMER satisfaction

Source: Journal of Applied Psychology. Oct2021, Vol. 106 Issue 10, p1557-1572. 16p.

Read More Add to Saved list

Academic Journal

Number of Choices and Perceived Decision Freedom as a Determinant of Satisfaction and Consumer Behavior.

Authors : Reibstein, David J.¹; Youngblood, Stuart A.¹; Fromkin, Howard L.¹

Subjects: *CUSTOMER satisfaction; *CONSUMER behavior; *CONSUMER attitudes

Source: Journal of Applied Psychology. Aug75, Vol. 60 Issue 4, p434-437. 4p.

Read More Add to Saved list

Academic Journal

SEARCH BEHAVIOR RELATED TO EXPECTATIONS CONCERNING BRAND PERFORMANCE.

Authors : Swan, John E.¹

Subjects: *BRAND loyalty; *CONSUMER behavior; *CUSTOMER satisfaction

Source: Journal of Applied Psychology. Aug72, Vol. 56 Issue 4, p332-335. 4p.

Read More Add to Saved list

Academic Journal

The Impact of Financial and Nonfinancial Incentives on Business-Unit Outcomes Over Time.

Authors : Peterson, Suzanne J.¹ ; Luthans, Fred²

Subjects: *MANAGEMENT; *CUSTOMER services; *RETAIL franchises

Source: Journal of Applied Psychology. Jan2006, Vol. 91 Issue 1, p156-165. 10p.

Read Online Read More Add to Saved list

Academic Journal

A field study of frame-of-reference effects on personality test validity.

Authors : Hunthausen, John M.¹ ; Truxillo, Donald M.¹; Bauer, Talya N.¹

Subjects: *CUSTOMER satisfaction; PERSONALITY; COGNITIVE ability

Source: Journal of Applied Psychology. Jun2003, Vol. 88 Issue 3, p545-551. 7p. 4 Charts.

Read Online Read More Add to Saved list

Academic Journal

Customer service providers' attitudes relating to customer service and customer satisfaction in the customer-server exchange.

Authors : Susskind, Alex M.¹; Kacmar, K. Michele²; Borchgrevink, Carl P.³

Subjects: *CUSTOMER services; *CUSTOMER satisfaction; *EMPLOYEES

Source: Journal of Applied Psychology. Feb2003, Vol. 88 Issue 1, p179-187. 9p.

Read Online Read More Add to Saved list

Academic Journal

Mechanisms Linking Employee Affective Delivery and Customer Behavioral Intentions.

Authors : Wei-Chi Tsai¹ ; Yin-Mei Huang²

Subjects: *EMPLOYEE reviews; *CUSTOMER satisfaction; *CUSTOMER services

Source: Journal of Applied Psychology. Oct2002, Vol. 87 Issue 5, p1001-1008. 8p. 1 Diagram, 1 Chart.

Read Online Read More Add to Saved list

Academic Journal

Climate strength: a new direction for climate research.

Authors : Schneider, Benjamin¹ ; Salvaggio, Amy Nicole¹; Subirats, Montse²

Subjects: *CORPORATE culture; *ORGANIZATIONAL behavior; *CULTURE

Source: Journal of Applied Psychology. Apr2002, Vol. 87 Issue 2, p220-229. 10p. 5 Charts, 4 Graphs.

Read Online Read More Add to Saved list

Academic Journal

Turnover and organizational performance: a comparative analysis of the effects of voluntary, involuntary, and reduction-in-force turnover.

Authors : McElroy, James C.¹ ; Morrow, Paula C.¹; Rude, Scott N.²

Subjects: *LABOR turnover; *DISMISSAL of employees; *DOWNSIZING of organizations

Source: Journal of Applied Psychology. Dec2001, Vol. 86 Issue 6, p1294-1299. 6p. 1 Chart.

Read Online Read More Add to Saved list

Academic Journal

To be or not to be sorry? How CEO gender impacts the effectiveness of organizational apologies.

Authors : Cowen, Amanda P.¹ (AUTHOR); Montgomery, Nicole Votolato¹ (AUTHOR)

Subjects: *ORGANIZATIONAL effectiveness; *PRODUCT failure; *CHIEF executive officers

Source: Journal of Applied Psychology. Feb2020, Vol. 105 Issue 2, p196-208. 13p.

Read More Add to Saved list