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Egain and Oracle; Optimizing Customer Service

• Source: Information Today, July 1, 2011 News, p. 31 2pp

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Mead Data Central Downsizes.

• Authors : Lane, Patricia

Subjects: SUBSIDIARY corporations; ELECTRONIC publishing; DISMISSAL of employeesMEAD Data Central Inc.; MEADWESTVACO Corp.

• Source: Information Today; Sep1993, Vol. 10 Issue 8, p1-16, 2p

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A Primary Liaison with the Client.

• Authors : MacLeod, Valerie

Subjects: CUSTOMER services; CUSTOMER satisfaction; QUALITY of service

• Source: Information Today; Mar1984, Vol. 1 Issue 3, p12-13, 2p

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PRODUCT NEWS.

Subjects: PUBLISHING; AUDITING; BIBLIOGRAPHICAL citationsSOUTH Korea

• Source: Information Today. Dec2013, Vol. 30 Issue 11, p28-31. 3p.

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Gateway Software: A Path to the End-User Market?

• Authors : Spigai, Fran

Subjects: COMPUTER software; COMPUTER software industryMENLO Corp.KREUZER, Lloyd; TABKE, Bob

• Source: Information Today; Feb1984, Vol. 1 Issue 2, p6-7, 2p

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eReatah.

• Authors : SCARDILLI, BRANDI

Subjects: COST control; INFORMATION services; READING

• Source: Information Today. Dec2013, Vol. 30 Issue 11, p28-28. 1/2p.

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eGain and Oracle: Optimizing Customer Service.

• Authors : MULVIHILL, AMANDA

Subjects: COMPUTER software; CUSTOMER relations; DATABASES

• Source: Information Today. Jul/Aug2011, Vol. 28 Issue 7, p31-31. 1/2p.

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David Myron: Evolutionary Road Warrior.

• Authors : Padgett, Lauree

Subjects: MYRON, David; EDITORS; PERIODICALS

• Source: Information Today. Jul/Aug2009, Vol. 26 Issue 7, p27-27. 1p. 2 Color Photographs.

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InfoText '91: Caller-Paid Voice Information Conference.

• Authors : Conhaim, Wallys

Subjects: AUDIOTEX services industry; CONFERENCES & conventions; EXHIBITIONSLAS Vegas (Nev.); NEVADA

• Source: Information Today; Mar1991, Vol. 8 Issue 3, p59-61, 3p

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Swets Extends Internet Access to 25 SilverPlatter Databases.

Subjects: DATABASES; SWETS Information Services Inc.

• Source: Information Today. Oct97, Vol. 14 Issue 9, p50-50. 3/4p.

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