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Industry Trek.

• Authors : Sramcik, Tim

Subjects: *TECHNOLOGICAL progress; *AUTOMOBILE repair shops; *TECHNOLOGICAL innovations

• Source: Automotive Body Repair News. Jul2006, Vol. 45 Issue 7, p100-103. 4p.

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After the deluge.

• Authors : Small

Subjects: *AUTOMOBILE repair shops; AUTOMOBILE repairNORTH Carolina; UNITED States

• Source: Automotive Body Repair News. Nov99, Vol. 38 Issue 11, p1. 3p. 1 Chart.

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Know What Your Customer Values:.

Subjects: *DECISION making in marketing; *AUTOMOBILE repair shops; *CONSUMER preferences

• Source: Automotive Body Repair News. Aug2009, Vol. 48 Issue 8, Special section p4-5. 2p.

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Gone too soon.

Subjects: *AUTOMOBILE repair shops; *CUSTOMER satisfaction; *AUTOMOBILE industry

• Source: Automotive Body Repair News. Aug2009, Vol. 48 Issue 8, p38-44. 3p.

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Seven ways to write better, more consistent and accurate estimates.

• Authors : Yoswick, John

Subjects: *AUTOMOBILE repair shops; *COST estimates; *ESTIMATION theory

• Source: Automotive Body Repair News. Apr2007, Vol. 46 Issue 4, p29-30. 2p.

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Oregon debates DRP proposed sign-posting law.

• Authors : Johnson, Mark

Subjects: *AUTOMOBILE repair shops; *AUTOMOBILE industry; *LAWOREGON

• Source: Automotive Body Repair News. Apr2005, Vol. 44 Issue 4, p43-44. 2p.

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Joining in to move up.

• Authors : Engebretson, Joan

Subjects: *AUTOMOBILE repair shops; *AUTOMOBILE industry; AUTOMOBILE repairROCKVILLE (Md.); MARYLAND

• Source: Automotive Body Repair News. Apr2005, Vol. 44 Issue 4, p59-60. 2p.

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ANGER MANAGEMENT.

• Authors : Semler, Angi¹

Subjects: *AUTOMOBILE repair shops; *AUTOMOBILE industry; *CUSTOMER relations

• Source: Automotive Body Repair News. Aug2004, Vol. 43 Issue 8, p36-40. 3p.

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It's as simple as A and B.

• Authors : Lowery, Kelley¹

Subjects: *AUTOMOBILE repair shops; AUTOMOBILE repair; AUTOMOBILE mechanics

• Source: Automotive Body Repair News. Dec2003, Vol. 42 Issue 12, p85-88. 3p.

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DESPERATELY SEEKING SERVICE INFORMATION.

Subjects: *AUTOMOBILE repair shops; *ORIGINAL equipment manufacturers; COMPUTER network resourcesUNITED States

• Source: Automotive Body Repair News. Dec2003, Vol. 42 Issue 12, p53-54. 2p.

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