Search Results

New Hampshire's best business lawyers.

Subjects: *CLASS actions; *DEBTOR & creditor; *REAL property

• Source: New Hampshire Business Review. 10/8/2021, Vol. 43 Issue 20, p47-65. 13p.

Record details

Service Recovery via Corporate Social Media Channels: An Online Complaining Alternative to Third-Party Review Sites.

• Authors : Bacile, Todd J.¹; Fox, Alexa K.²; Wolter, Jeremy S.³

Subjects: *SOCIAL media; *CONSUMER complaints; *SOCIAL networks

• Source: Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2017, Vol. 30, p8-12. 5p.

Record details

Emotional Tone of Cruise Travelers Reviews and Dissatisfaction Ratings.

• Authors : Woodham, Omar P.¹; Williams, Jacqueline A.¹; McNeil, Kimberly R.¹

Subjects: *CRUISE industry; *CRUISE control; *CONSUMER behavior

• Source: Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2017, Vol. 30, p5-8. 4p.

Record details

TOWARD UNDERSTANDING THE IMPACT OF ATTRIBUTES ON SATISFACTION IN DIFFERENT PRICE TIERS.

• Authors : Woodham, Omar P.¹ ; Williams, Jacqueline A.¹; McNeil, Kimberly R.¹

Subjects: *CUSTOMER satisfaction; *OCEAN travel; *CONSUMERS' reviews

• Source: Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2016, Vol. 29, p91-117. 27p.

Record details

Service Recovery via Corporate Social Media Channels: An Online Complaining Alternative to Third-Party Review Sites.

• Authors : Bacile, Todd J.¹; Fox, Alexa K.²; Wolter, Jeremy S.³

Subjects: *CONSUMER complaints; *CONSUMERS' reviews; *USER-generated content

• Source: Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2016 CSDCB Conference Proceedings, p8-12. 5p.

Record details

Emotional Tone of Cruise Travelers Reviews and Dissatisfaction Ratings.

• Authors : Woodham, Omar P.¹; Williams, Jacqueline A.¹; McNeil, Kimberly R.¹

Subjects: *CONSUMERS' reviews; *CUSTOMER satisfaction; *CRUISE industry

• Source: Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2016 CSDCB Conference Proceedings, p5-8. 4p.

Record details

CS/D&CB: THE NEXT 25 YEARS.

• Authors : Davidow, Moshe¹ ñt.com

Subjects: *PUBLISHED articles; *CONSUMER behavior; *CONSUMER research

• Source: Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2012, Vol. 25, p1-6. 6p.

Record details

The Evolution of a Performance Measurement Project at RTZ.

• Authors : Pauley, Graeme S.; Ormerod, Richard J.

Subjects: *LABOR productivityRTZ Corp.

• Source: Interfaces. Jul/Aug98, Vol. 28 Issue 4, p94. 25p.

Record details

Books Received for Review.

Subjects: *BOOKS; *TOTAL quality managementBENCHMARKING Management Guide, The (Book); NONLINEAR Programming: Theory & Algorithms (Book); PUTTING Systems to Work (Book)

• Source: Interfaces. Nov/Dec93, Vol. 23 Issue 6, p146-147. 2p.

Record details

HR Update.

• Authors : Leonard, Bill

Subjects: *PERSONNEL management; *ARTS funding; *PENSIONSUNITED StatesMEYER, Christopher

• Source: HR Magazine. Jul2000, Vol. 45 Issue 7, p25. 5p.

Record details