Explore How Perception of Emotional Blackmail Affects Users to Withdraw from Online Communities: A Role of Psychological Stress

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  • Author(s): Thuy Dung Pham Thi; Nam Tien Duong
  • Language:
    English
  • Source:
    International Journal of Learning Technology. 2024 19(2):158-181.
  • Publication Date:
    2024
  • Document Type:
    Journal Articles
    Reports - Research
  • Additional Information
    • Availability:
      Inderscience Publishers. World Trade Centre Building II 29 route de Pre-Bois Case Postale 856 CH-1215, Geneva 15, Switzerland. e-mail: [email protected]; Web site: https://www.inderscience.com/jhome.php?jcode=ijlc
    • Peer Reviewed:
      Y
    • Source:
      24
    • Subject Terms:
      Foreign Countries; Social Networks; Antisocial Behavior; Affective Behavior; Social Cognition; Conflict Resolution; Stress Management; Context Effect; Interpersonal Communication
    • Subject Terms:
      Vietnam
    • Accession Number:
      10.1504/IJLT.2024.139029
    • ISSN:
      1477-8386
      1741-8119
    • Abstract:
      This study attempts to analyse the correlation between the perception of emotional blackmail and the tendency to withdraw from the online community, using the psychological stress of the online communities as a moderator and mediator to further analyse the interaction between the three variables. A total of 483 valid questionnaires from internet community members were collected. Besides, the scale items for the three variables were developed. SPSS 20.0 and PROCESS were used for statistical analysis to test all the hypotheses. The findings showed that the perception of emotional blackmail and the psychological stress have a partially significant positive correlation with the tendency to withdraw from the communities. Moreover, psychological stress has a mediating effect but no moderating effect on the perception of emotional blackmail and the tendency to withdraw from the communities. The findings can guide online community operators in understanding user needs for sustainable community development.
    • Abstract:
      As Provided
    • Publication Date:
      2024
    • Accession Number:
      EJ1428192