Evaluating and Expanding Usability and User Satisfaction of an Online Research Portal

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  • Author(s): Christopher J. Holt (ORCID Christopher J. Holt (ORCID 0000-0001-6296-3759); Zahra Aziz (ORCID Zahra Aziz (ORCID 0000-0002-1755-4187); Stephen McKenzie (ORCID Stephen McKenzie (ORCID 0000-0002-7319-8965); Filia Garivaldis (ORCID Filia Garivaldis (ORCID 0000-0002-4264-7828); Alice L. Gornall (ORCID Alice L. Gornall (ORCID 0000-0002-0406-3266); Jennifer Chung (ORCID Jennifer Chung (ORCID 0000-0001-8336-5133); Matthew Mundy (ORCID Matthew Mundy (ORCID 0000-0002-7073-0047)
  • Language:
    English
  • Source:
    Australasian Journal of Educational Technology. 2023 39(4):1-15.
  • Publication Date:
    2023
  • Document Type:
    Journal Articles
    Reports - Research
  • Additional Information
    • Availability:
      Australasian Society for Computers in Learning in Tertiary Education. Ascilite Secretariat, P.O. Box 44, Figtree, NSW, Australia. Tel: +61-8-9367-1133; e-mail: [email protected]; Web site: https://ajet.org.au/index.php/AJET
    • Peer Reviewed:
      Y
    • Source:
      15
    • Education Level:
      Higher Education
      Postsecondary Education
    • Subject Terms:
      Usability; User Satisfaction (Information); Foreign Countries; Electronic Learning; Online Courses; Psychology; Online Systems; Technology Uses in Education; Supervisors; Graduate Students; Research; Supervision
    • Subject Terms:
      Australia
    • Accession Number:
      10.14742/ajet.8594
    • ISSN:
      1449-3098
      1449-5554
    • Abstract:
      Whilst online learning has gained rapid momentum, the development of online technology and practices that support the delivery of online courses with a large research component has been slow. In 2017, the School of Psychological Sciences at Monash University, Australia, developed a potentially scalable and transferable online research portal. This is an all-in-one platform that is designed to facilitate and support online research and research supervision, for supervisors and students. The research portal has evolved to currently provide research and research supervision support to over 700 online psychology students at the university. This paper describes the development, implementation and impact of the research portal and presents data from a preliminary evaluation of its usability and user satisfaction. Both research students and supervisors from the fully online fourth-year Graduate Diploma of Psychology Advanced program at Monash University participated in a series of focus groups, individual usability testing sessions, and surveys, and reported favourably on the research portal's research supervisor and supervisee user satisfaction and usability. Qualitative and quantitative feedback provided useful information supporting research portal improvement and expansion possibilities, allowing an increasingly valuable contribution to online research supervision, research and research teaching.
    • Abstract:
      As Provided
    • Publication Date:
      2024
    • Accession Number:
      EJ1410157