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Folly Beach Library
Closed
Phone: (843) 588-2001
Edgar Allan Poe/Sullivan's Island Library
Closed for renovations
Phone: (843) 883-3914
West Ashley Library
9 a.m. – 7 p.m.
Phone: (843) 766-6635
Wando Mount Pleasant Library
9 a.m. – 8 p.m.
Phone: (843) 805-6888
Village Library
9 a.m. – 6 p.m.
Phone: (843) 884-9741
St. Paul's/Hollywood Library
9 a.m. – 8 p.m.
Phone: (843) 889-3300
Otranto Road Library
9 a.m. – 8 p.m.
Phone: (843) 572-4094
Mt. Pleasant Library
9 a.m. – 8 p.m.
Phone: (843) 849-6161
McClellanville Library
9 a.m. - 6 p.m.
Phone: (843) 887-3699
Keith Summey North Charleston Library
9 a.m. – 8 p.m.
Phone: (843) 744-2489
John's Island Library
9 a.m. – 8 p.m.
Phone: (843) 559-1945
Hurd/St. Andrews Library
9 a.m. – 8 p.m.
Phone: (843) 766-2546
Miss Jane's Building (Edisto Library Temporary Location)
9 a.m. – 6 p.m.
Phone: (843) 869-2355
Dorchester Road Library
9 a.m. – 8 p.m.
Phone: (843) 552-6466
John L. Dart Library
9 a.m. – 7 p.m.
Phone: (843) 722-7550
Baxter-Patrick James Island
9 a.m. – 8 p.m.
Phone: (843) 795-6679
Main Library
9 a.m. – 8 p.m.
Phone: (843) 805-6930
Bees Ferry West Ashley Library
9 a.m. – 8 p.m.
Phone: (843) 805-6892
Mobile Library
9 a.m. - 5 p.m.
Phone: (843) 805-6909
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User Acceptance of a Virtual Librarian Chatbot: An Implementation Method Using IBM Watson Natural Language Processing in Virtual Immersive Environment
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- Author(s): Safadel, Parviz (ORCID
Safadel, Parviz (ORCID 0000-0002-0128-3212 ); Hwang, Scott N.; Perrin, Joy M.- Language:
English- Source:
TechTrends: Linking Research and Practice to Improve Learning. 2023 67(6):891-902.- Publication Date:
2023- Document Type:
Journal Articles
Reports - Research - Language:
- Additional Information
- Availability: Springer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: [email protected]; Web site: https://link.springer.com/
- Peer Reviewed: Y
- Source: 12
- Subject Terms: Librarians; Electronic Learning; Computer Simulation; Computer Mediated Communication; Artificial Intelligence; User Satisfaction (Information); Attitudes; Users (Information); Natural Language Processing; Program Implementation; Man Machine Systems; Computer Attitudes; Access to Information; Technology Integration
- Accession Number: 10.1007/s11528-023-00881-7
- ISSN: 8756-3894
1559-7075 - Abstract: This paper presents a novel implementation of a three-dimensional Virtual Librarian Chatbot using IBM Watson artificial intelligence technology and virtual reality. In this method, participants interact with virtual librarian chatbots by asking specific questions about the library system. This research investigated the factors used in the Technology Acceptance Model, mainly Perceived Usefulness, Perceived Ease of Use, Perceived Enjoyment, Intention to Use, and Curiosity, to examine the effectiveness of the suggested Virtual Librarian Chatbot. These results highlight the potential for integrating Virtual Librarian Chatbots in academic libraries to enhance user experience, support remote learning and research, and streamline library services. The successful implementation of such chatbots could transform user interactions with academic libraries in the digital age, offering instant access to information and reducing the workload of human librarians.
- Abstract: As Provided
- Publication Date: 2023
- Accession Number: EJ1401289
- Availability:
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