Zur Entwicklung der Bibliothekarischen Benutzerschulung an der Technischen Universitaet Wien. (The Development of Library User Instruction at the Technical University of Vienna).

N

78

Administrators; Media Staff; Practitioners

College Libraries; Foreign Countries; Higher Education; Instructional Materials; Library Guides; Library Instruction; Library Research; Library Skills; Library Surveys; Program Evaluation; Program Improvement; Questionnaires; Teaching Methods; User Satisfaction (Information)

This report describes the library instruction program at the Technische Universitaet Wien (Technical University of Vienna) in Austria and proposes various program improvements, which are based in part on the results of a 1979 survey of over 2,600 faculty and students. An overview of the present state-of-the-art of library user education and training is given, covering the need for user education, formulation of instructional goals, the content of user education programs, methods and media used in bibliographic instruction, evaluation of user education programs, and personnel considerations. The use of small group instructional sessions, the development of instructional materials for library users, and other methods of bibliographic instruction utilized at the university are described. Selected results from the 1979 study are presented, including information on respondents' knowledge and use of library catalogs, materials, and services as well as information on their evaluation of library guides and the library instruction program. Also presented are short and medium term proposals for the development of future library user education activities in such areas as general library orientation, subject-oriented instruction, online end user education, and computer assisted instruction. Appendices provide a list of abbreviations used in the report and sample student and faculty questionnaires. (Author/ESR)

1984

ED242330