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Mentoring.
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- Author(s): Marciano, Christine
- Source:
Training. Jul/Aug2014, Vol. 51 Issue 4, p57-58. 2p.
- Subject Terms:
- Additional Information
- Abstract:
The article examines mentoring in employee training. A mentoring program introduced at a credit union to assist new employees following the formal training program is discussed, particularly training of mentors, the program's significant positive impact on employee retention by the credit union and resulting improvements in customer services.
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