Research on Paradigm Shift in Government Response through Social Media --Cases of Public Health Emergencies: SARS and H7N9. (English)

Public Health Emergencies always presented as a public hazard, causing panics and sparking flurries, which call for government to response properly. By viewing two PHEs typical cases in China, SARS panic in 2003 and H7N9 spread in 2013, we aim to generalize a paradigm shift in government response when facing PHEs through social media. This study is based on analyses and comparisons. We first identify two types of reactions, then the repercussions of each action, including drawbacks they leaved and barriers they are facing. We examine how each type of reactions relates to usage of social media. Our research results indicate the potential for social media use in future PHEs for Chinese government. And with some referential observations and advisory opinions, we are hopeful to do benefits to crisis response in China. [ABSTRACT FROM AUTHOR]

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