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Handling People with Tact and Skill.
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Source:
Women in Business. Sep/Oct2001, Vol. 53 Issue 5, p26. 4p.
Additional Information
Subject Terms:
SOCIOLOGY of work
;
CONFLICT management
Abstract:
Discusses ways to resolve conflicts at work. Sources of conflicts; Ways of reducing the frequency of conflicts; How to address someone's anger; Points to consider when handling negotiations.
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