911: Where's Your Emergency?

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  • Additional Information
    • Subject Terms:
      BALTIMORE (Md.); MARYLAND
    • Subject Terms:
      EL-Haggan, Ahmed
    • Abstract:
      The article reports on the move of Ahmed El-Haggan, chief information officer (CIO) of Coppin State University to create a converged Internet Protocol (IP) that made the university one of the first voice-over-IP campuses in Baltimore, Maryland. It mentions that the project faced the challenge of having the system not being able to recall the user in real time in case of emergency. It affirms that El-Haggan addressed the problem through using eTelemetry's Locate appliance.