Users feel punch when Microsoft sites sacked.

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    • Abstract:
      Focuses on the problems experienced by computer users in the United States when the Web site of Microsoft Corp. became inaccessible in January 2001. Inability of users to log into the Knowledge Base technical support system of Microsoft and access the Hotmail electronic mail accounts; How businesses felt about the system failures brought by Microsoft; Use of the TechNet Web site of Microsoft by computer users to fix their computer problems.