Item request has been placed!
×
Item request cannot be made.
×
Processing Request
Evaluation of a hybrid medication synchronization training module for pharmacy technicians.
Item request has been placed!
×
Item request cannot be made.
×
Processing Request
- Author(s): Gilmore C; Michaels N; Edwards-Jackson C; Rhodes LA; Marciniak MW
- Source:
Journal of the American Pharmacists Association : JAPhA [J Am Pharm Assoc (2003)] 2024 Jul-Aug; Vol. 64 (4), pp. 102105. Date of Electronic Publication: 2024 Apr 23.
- Publication Type:
Journal Article
- Language:
English
- Additional Information
- Source:
Publisher: Elsevier Country of Publication: United States NLM ID: 101176252 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 1544-3450 (Electronic) Linking ISSN: 10865802 NLM ISO Abbreviation: J Am Pharm Assoc (2003) Subsets: MEDLINE
- Publication Information:
Publication: 2016- : New York : Elsevier
Original Publication: Washington, DC : American Pharmacists Association, c2003-
- Subject Terms:
- Abstract:
Background: Medication synchronization involves coordinating a patient's medications to a single date each month. Medication synchronization programs close gaps in care and improve adherence compared with automatic refill-processing programs. Patients are 2-6 times more adherent to medications when enrolled in a medication synchronization program. Medication synchronization has historically been driven by pharmacists; however, pharmacy technicians are in a unique position to logistically run this service.
Objective: This study aimed to develop a training program for pharmacy technicians regarding medication synchronization and assess changes in knowledge and confidence before and after implementing a training program.
Practice Description: An independent community pharmacy in North Carolina. Pharmacists provide medication therapy management, reimbursed clinical services, medication synchronization, and immunizations.
Practice Innovation: The training program included medication synchronization basics, patient enrollment process, processing a synced patient, and a hands-on practice session.
Evaluation Methods: Technicians took a pre-training survey assessing knowledge and confidence before immediately completing a one-on-one pharmacist-led training session with a hands-on component regarding medication synchronization. Technicians took the same post-training survey 2 weeks after completing the training session and using medication synchronization in daily workflow. Pre- and post-training scores were assessed using a paired samples t test.
Results: Ten technicians completed the training program; 40% of the technicians were certified and 30% were enrolled in a PharmD program. The mean pre-training knowledge score was 78% (7.1 of 9 points), the mean post-training knowledge score was 92% (8.3 of 9 points), and the mean difference between the pre- and post-training knowledge scores was 13.4% (1.2 points), with a statistically significant difference (P = 0.0026). Confidence with conducting a medication synchronization call increased from 7.2 to 9.6 on a 10-point Likert scale, and confidence scores increased regarding incorporating medication synchronization into workflow from 6.9 to 8.7.
Conclusion: The standardized technician training program increased knowledge and confidence in technicians regarding managing a medication synchronization program.
Competing Interests: Disclosure Macary Marciniak declares that her spouse is employed by the American Pharmacists Association. None of the other authors declare any conflicts of interest or financial interests in any product or service mentioned in this article.
(Copyright © 2024 American Pharmacists Association®. Published by Elsevier Inc. All rights reserved.)
- Publication Date:
Date Created: 20240425 Date Completed: 20240915 Latest Revision: 20240915
- Publication Date:
20240916
- Accession Number:
10.1016/j.japh.2024.102105
- Accession Number:
38663534
No Comments.