Emotional Exhaustion in Healthcare Workers: Moving Beyond Coping Skills to Improve Organizational Conditions.

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  • Additional Information
    • Source:
      Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 9504688 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 1536-5948 (Electronic) Linking ISSN: 10762752 NLM ISO Abbreviation: J Occup Environ Med Subsets: MEDLINE
    • Publication Information:
      Publication: Hagerstown, MD : Lippincott Williams & Wilkins
      Original Publication: Baltimore, MD : Williams & Wilkins, c1995-
    • Subject Terms:
      Coping Skills* ; Burnout, Professional*/epidemiology; Humans ; Female ; Male ; Emotional Exhaustion ; Health Personnel/psychology ; Emotions ; Surveys and Questionnaires
    • Abstract:
      Objective: Emotional exhaustion (EE)-the first stage of burnout-is related to preventable work environment exposures. We examined the understudied impact of organizational support for safety (OSS) and safety hazards (SH) on EE in a mixed licensed and unlicensed population of healthcare workers (HCWs).
      Methods: A work environment exposures survey was conducted in five US public healthcare facilities in 2018-2019. A total of 1059 questionnaires were collected from a predominantly female population of mixed HCWs.
      Results: Mean EE scores were higher among women, direct care workers, and younger subjects. In linear regression models, EE was positively associated with SH, emotional labor, psychological demands, physical demands, job strain, assault, and negative acts, while OSS was negatively associated. Safety hazard s both mediated and moderated the relationship between OSS and EE.
      Conclusions: When perception of SH is high, OSS has less impact on reducing EE, suggesting a need to effectively put safety policies to practice for improving EE in HCWS.
      Competing Interests: Conflicts of interest: None declared.
      (Copyright © 2024 American College of Occupational and Environmental Medicine.)
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    • Grant Information:
      U19 OH012299 United States OH NIOSH CDC HHS
    • Publication Date:
      Date Created: 20240213 Date Completed: 20240409 Latest Revision: 20240409
    • Publication Date:
      20240409
    • Accession Number:
      10.1097/JOM.0000000000003063
    • Accession Number:
      38349324