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"There's an Etiquette to Zoom That's Not Really Present In-Person": A Qualitative Study Showing How the Mute Button Shapes Virtual Postpartum Support for New Parents.
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- Author(s): MacLeod A;MacLeod A; Aston M; Aston M; Price S; Price S; Stone K; Stone K; Ollivier R; Ollivier R; Ollivier R; Benoit B; Benoit B; Sim M; Sim M; Marcellus L; Marcellus L; Jack S; Jack S; Joy P; Joy P; Gholampourch M; Gholampourch M; Iduye D; Iduye D
- Source:
Qualitative health research [Qual Health Res] 2023 Sep; Vol. 33 (11), pp. 1005-1016. Date of Electronic Publication: 2023 Aug 09.- Publication Type:
Journal Article; Research Support, Non-U.S. Gov't- Language:
English - Source:
- Additional Information
- Source: Publisher: Sage Publications Country of Publication: United States NLM ID: 9202144 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 1049-7323 (Print) Linking ISSN: 10497323 NLM ISO Abbreviation: Qual Health Res
- Publication Information: Publication: Thousand Oaks, CA : Sage Publications
Original Publication: Newbury Park, CA : Sage Publications, c1991- - Subject Terms:
- Abstract: Virtual spaces that allow parents in the postpartum period to connect, support each other, and exchange information have been increasing in popularity. With the COVID-19 pandemic, many parents had to rely on virtual platforms as a primary means to connect with others and attend to their postpartum health. This study explored virtual postpartum support sessions through the web-based videoconferencing software, Zoom. Guided by feminist poststructuralism and sociomaterialism, we held seven virtual support sessions for parents caring for a baby 0-12 months in age, in Canada, and interviewed 19 participants about their experiences in the sessions. Our methodological approach allowed us to analyze discourses of (1) parenthood, (2) material realities of virtual environments, and (3) support and information on this virtual platform. The purpose of this research was to understand how technology influences postpartum support and learning through online videoconferencing for parents. Our findings document an overarching discourse of Zoom etiquette by which muting was a discursive practice that all participants used. The consistent use of the mute button while not talking structured conversation in virtual postpartum sessions and resulted in three themes: (1) minimizing disruptions; (2) taking turns; and (3) staying on task. The norm of using the mute button changed how parents received and gave support and information. Based on findings and broader literature, we discuss considerations for facilitation of virtual postpartum support sessions.
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J Clin Med. 2022 Sep 20;11(19):. (PMID: 36233372) - Contributed Indexing: Keywords: Zoom; mothers; mute button; parents; postpartum; virtual
- Publication Date: Date Created: 20230809 Date Completed: 20230912 Latest Revision: 20230914
- Publication Date: 20231215
- Accession Number: PMC10494476
- Accession Number: 10.1177/10497323231187541
- Accession Number: 37554077
- Source:
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