A Study on Job Stress Factors Caused by Gender Ratio Imbalance in a Female-Dominated Workplace: Focusing on Male Airline Flight Attendants.

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  • Author(s): Lee K;Lee K; Choi JO; Choi JO; Hyun SS; Hyun SS
  • Source:
    International journal of environmental research and public health [Int J Environ Res Public Health] 2022 Aug 01; Vol. 19 (15). Date of Electronic Publication: 2022 Aug 01.
  • Publication Type:
    Journal Article; Review; Research Support, Non-U.S. Gov't
  • Language:
    English
  • Additional Information
    • Source:
      Publisher: MDPI Country of Publication: Switzerland NLM ID: 101238455 Publication Model: Electronic Cited Medium: Internet ISSN: 1660-4601 (Electronic) Linking ISSN: 16604601 NLM ISO Abbreviation: Int J Environ Res Public Health Subsets: MEDLINE
    • Publication Information:
      Original Publication: Basel : MDPI, c2004-
    • Subject Terms:
      Occupational Stress*/epidemiology ; Personnel Management*; Female ; Humans ; Job Satisfaction ; Male ; Organizational Culture ; Personnel Turnover ; Surveys and Questionnaires
    • Abstract:
      This study investigated the factors that cause job stress among male flight attendants in a female-dominated airline organization, as well as the impact of job stress on their mental health and turnover intention. It also attempted to determine whether perceived family support, perceived organizational support, and job positions had moderating effects on male flight attendants' job stress. Six job stress factors were identified through focus group interviews and a literature review. A survey was conducted from 1 January to 2 February 2022 to validate the research model, and 188 valid samples were used for statistical analysis. This study discovered that gender differences in communication, relationship conflict with colleagues, hierarchical organizational culture, and role overload had a direct impact on male flight attendants' job stress. Job stress was found to have a negative impact on mental health and a positive impact on turnover intention. Perceived organizational support was also found to reduce job stress. This study is notably the first to address stress encountered by male flight attendants at work. It offers new directions for future airline personnel management and research. It also presents practical implications, such as the development of training and personnel management programs for male flight attendants.
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    • Contributed Indexing:
      Keywords: gender differences in communication; gender role conflict; hierarchical organizational culture; job position; job stress; male flight attendants; mental health; perceived family support; perceived organizational support; performance appraisal; relationship conflict with colleagues; role overload; turnover intention
    • Publication Date:
      Date Created: 20220812 Date Completed: 20220815 Latest Revision: 20220902
    • Publication Date:
      20221213
    • Accession Number:
      PMC9367829
    • Accession Number:
      10.3390/ijerph19159418
    • Accession Number:
      35954775