SharkTank.

The article provides information on the real life experiences related to computer technology in the U.S. A technician has been asking Fred if he has superpowers in relation to the new trouble-ticket application. Meanwhile, an irate professor has been complaining about the failure of the wireless network connection, which has been found out to have been caused by his own device. On the other hand, IT personnel has mixed up the hard drives when they tried to swap them to another device.