Data leaks are a people problem.

THOMPSON, Charles; RIVERS, Starla

The article focuses on the role of network users in data-leak prevention (DLP). According to Phoenix, Arizona chief information officer (CIO) Charles Thompson, installing a DLP technology for content monitoring requires a DLP policy to be put in place, wherein the personnel department, human resources, legal and management should be get involved. He adds that it is important to have discussions about procedures, which he called as scope of sequence, to inform employees about their role in DLP. Moreover, Starla Rivers of Sharp Healthcare asserts that DLP has been useful in determining the location of the data as well as the people who is using it.