Link of Patient Care Outcome to Occupational Differences in Response to Human Resource Management: A Cross-Sectional Comparative Study on Hospital Doctors and Nurses in China.

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  • Author(s): Liu C;Liu C; Bartram T; Bartram T; Leggat SG; Leggat SG
  • Source:
    International journal of environmental research and public health [Int J Environ Res Public Health] 2020 Jun 18; Vol. 17 (12). Date of Electronic Publication: 2020 Jun 18.
  • Publication Type:
    Journal Article; Research Support, Non-U.S. Gov't
  • Language:
    English
  • Additional Information
    • Source:
      Publisher: MDPI Country of Publication: Switzerland NLM ID: 101238455 Publication Model: Electronic Cited Medium: Internet ISSN: 1660-4601 (Electronic) Linking ISSN: 16604601 NLM ISO Abbreviation: Int J Environ Res Public Health Subsets: MEDLINE
    • Publication Information:
      Original Publication: Basel : MDPI, c2004-
    • Subject Terms:
      Job Satisfaction* ; Nurses* ; Nursing Staff, Hospital* ; Patient Care* ; Personnel Management* ; Physicians*; Adult ; China ; Cross-Sectional Studies ; Female ; Humans ; Male ; Middle Aged ; Surveys and Questionnaires ; Workforce ; Young Adult
    • Abstract:
      This study assessed the link of patient care outcome to occupational differences in response to human resource management. A cross-sectional survey was conducted in three large regional hospitals in China. A total of 700 questionnaires were distributed to doctors, nurses, allied health workers, and managers and 499 (71%) were completed. Data were analyzed using a final sample of 193 doctors and 180 nurses. Quality of patient care was rated by the participants using a modified version of the Victorian Patient Satisfaction Questionnaire. Human resource management was measured on seven aspects: job security, recruitment, training, transformational leadership, information sharing, job quality, and teams. The differences between doctors and nurses in response to the human resource management practices and their associations with quality of care were compared through independent samples t -tests, correlational analyses, and moderator regressions. Doctors gave a higher rating on quality of patient care than their nurse counterparts. 'Training', 'transformational leadership', and 'information sharing' were more likely to be associated with higher ratings on quality of patient care in nurses. By contrast, a greater association between 'teams' and quality of patient care was found in doctors. Although doctors and nurses in China are exposed to the same hospital management environment, professional differences may have led them to respond to management practices in different ways.
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    • Contributed Indexing:
      Keywords: China; health professionals; health services management; high performance work systems; quality of care
    • Publication Date:
      Date Created: 20200624 Date Completed: 20201006 Latest Revision: 20201006
    • Publication Date:
      20240628
    • Accession Number:
      PMC7344802
    • Accession Number:
      10.3390/ijerph17124379
    • Accession Number:
      32570912