The how, why and where of future IT.

The article focuses on the major changes of information technology (IT) in the future in the U.S. The changes are being driven by several powerful technical and market forces that include virtualization, software-as-a-service, and increasingly mobile and decentralized workforce and the demand for IT organizations to add value. Likewise, if the IT organization is to add value, it must have a productive stake in the business process, and the next challenge is to run their own enterprise applications in-house. However, the biggest benefits of IT is flexibility and scalability.