A Multiphase Intervention to Increase Nurses' Knowledge and Understanding of Value-Based Payment Associated with HCAHPS Care Transition Scores.

NURSING audit; SELF-evaluation; HUMAN services programs; DATA analysis; HEALTH insurance reimbursement; MEDICAL quality control; VALUE-based healthcare; EDUCATIONAL outcomes; CLINICAL trials; TERTIARY care; DESCRIPTIVE statistics; MANN Whitney U Test; TRANSITIONAL care; SURVEYS; PRE-tests & post-tests; NURSING practice; RESEARCH; RESEARCH methodology; STATISTICS; PATIENT satisfaction; DATA analysis software

As health care transitions to value-based payment reforms, registered nurses with appropriate knowledge can reframe the value and financial contributions of their work. This project assessed nurses' knowledge and understanding of value-based payment, the care transitions domain of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, and value-informed nursing practice. This exploratory mixed methods study used a multiphase educational intervention with quantitative and qualitative data analysis. Measurements before and after the intervention revealed statistically significant (p < 0.001) changes in nurses' knowledge of HCAHPS, value-based payment, and value-informed practice. Nurses' self-reports supported changes in knowledge. Knowledge of value-based payment models enables nurses to develop value-informed practices and articulate their contributions to patient outcomes and the financial health of their organization. [ABSTRACT FROM AUTHOR]