Exploring working from home challenges during the COVID-19 pandemic.

This concept paper explores the challenges faced by employees from various industries as the world faces the COVID-19 pandemic at this point. The current situation finds that employees cannot go out to work face to face or are not allowed to come to the office physically as usual as a result of this COVID-19 pandemic outbreak. Furthermore, all citizens from almost all countries are involved in the implementation of the movement control order (MCO). However, jobs that involve day-to-day operations in the organisation still need to carry out their activities as usual for the sake of the survival of their respective organisations. Thus, there are various online platforms that are used to enable activities in the organisation to continue in the interest of stakeholders. To continue daily work activities there are several online platforms that are often used as communication media in organisations such as 'Google Meet', 'Google Classroom', 'Zoom', 'Webex', 'Microsoft Team' and 'Skype'. When the COVID-19 pandemic situation was announced to have subsided, there were organisations that adopted hybrid methods where online and face-to-face communication media were practiced for the purpose of discussions and meetings. This concept paper aims to identify the challenges faced by employees throughout working from home (WFH) when faced with this COVID-19 pandemic. Researchers have proposed three (3) recommendations in facing employee challenges throughout WFH with reference to Sociotechnical Systems Theory (STS) and Motivation-Hygiene Theory based on reference highlights of papers reviewed from 15 journals in previous studies. The results of this study can contribute to knowledge and in addition to the highlights of the work for this topic, especially to employers and employees who practice the concept of WFH. [ABSTRACT FROM AUTHOR]

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