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The influence of online information on consumers' channel migration behavior of fresh agricultural products.
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- Author(s): Ningbo Cui; Jin Dong; Xiaofan Fan; Duanyang Zhao
- Source:
Frontiers in Sustainable Food Systems; 2024, p1-13, 13p- Subject Terms:
- Source:
- Additional Information
- Abstract: Introduction: Compliance with the latest patterns in online consumption of fresh agricultural products should prioritize the shifts in consumer behavior. This study aimed to clarify the influencing factors of consumers' channel migration behavior of fresh agricultural products. While the migration of consumers' consumption of fresh agricultural products to online channels is an undeniable fact, and this trend continues, literature on this topic remains limited. Methods: Based on SOR theory, and from the dual perspectives of information transmission and information reception, this study exploratively introduced the network affinity of consumers, and constructed the concept model of the influencing factors of consumers' channel migration behavior of fresh agricultural products including information acquisition and risk perception. 416 valid questionnaires were used to conduct structural equation model analysis. Results: The results confirm that product information and platform information significantly affect consumers' channel migration behavior of fresh agricultural products. Product information including feature information and price information has a positive influence on consumers' channel migration behavior of fresh agricultural products. The same is true for such behavior and the platform information including service information and logistics information. Risk perception plays a partial mediating role in the influence of product information variables and platform information variables on consumers' online purchasing and migration behavior of fresh agricultural products. Network affinity negatively moderates the causal relationship between product information and risk perception as well as that between platform information and risk perception. The effect is more pronounced for consumers with high network affinity than those with low network affinity. Discussion: The study presented in this paper offers a replicable theoretical framework for future discussions on consumer channel migration behavior, and enriches the literature on consumer online consumption behavior. It is highly meaningful for further improving the online consumption stickiness, tapping the potential of online consumption and improving the circulation efficiency of fresh agricultural products in the post-pandemic era. [ABSTRACT FROM AUTHOR]
- Abstract: Copyright of Frontiers in Sustainable Food Systems is the property of Frontiers Media S.A. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
- Abstract:
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