Maximum likelihood and Bayesian estimation on M/M/1 queueing model with balking.

In this article, a single-server Markovian queueing model with balking is closely considered. Balking refers to a particular behavior of an impatient customer. Upon arrival, if the queue is too long, a customer may join the queue or leave the system without getting served. If he decides not to join the queue and leaves the system without getting served, this phenomenon is called as balking. In this article, balking probability is treated as a function rather than a constant, which depends on the number of customers present in the system. The emphasis of this article will mainly be placed on maximum likelihood and Bayesian estimation of traffic intensity ( ρ), average size of system ( L s ), and average size of queue ( L q ). In addition, a simulation study has also been performed to support our findings. [ABSTRACT FROM AUTHOR]

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