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Wando Mount Pleasant Library
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Village Library
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St. Paul's/Hollywood Library
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Otranto Road Library
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McClellanville Library
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Keith Summey North Charleston Library
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John's Island Library
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Hurd/St. Andrews Library
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Dorchester Road Library
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John L. Dart Library
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Phone: (843) 805-6930
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Meaningful connections: An education program to enhance resident-certified nursing assistant relationships.
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- Author(s): Weidner, Michelle; Towsley, Gail L.
- Source:
Gerontology & Geriatrics Education. Apr-Jun2024, Vol. 45 Issue 2, p259-275. 17p. - Source:
- Additional Information
- Subject Terms: SUPERVISION of employees; EMPATHY; PROFESSIONAL ethics; SELF-efficacy; OCCUPATIONAL adaptation; EMOTIONAL intelligence; CONFIDENCE; DESCRIPTIVE statistics; SURVEYS; BEREAVEMENT; PATIENT-centered care; CURRICULUM planning; ABILITY; INTERPERSONAL relations; SOCIAL boundaries; LEARNING strategies; SOCIAL support; NEEDS assessment; TRAINING; EXPERIENTIAL learning
- Abstract: Close relationships between nursing home residents and Certified Nursing Assistants (CNAs) result in positive outcomes for both residents and staff, including increased well-being for residents. However, many resident-CNA relationships remain superficial, are focused primarily on physical care, and interpersonal skill training for CNAs is sparse. The purpose of this study was to develop an education program to foster CNAs' interpersonal skills and relationship development. We conducted a literature review on CNA interpersonal skill training and disseminated a survey to CNAs to inform the education program. Literature review findings revealed that CNAs value their relationships with residents and desire more interpersonal training, but this training is often limited. The survey, which was disseminated via social media and facility contact referrals, asked responding CNAs (n = 73) to evaluate their perceptions of empowerment, interpersonal skill competency, and learning preferences. We found that most CNAs feel confident in their interpersonal skills, but they lack training in boundary-setting and bereavement support. About one-third of respondents did not feel that their work was valued or their strengths recognized by their supervisors. Most respondents reported that they valued visual (85%), experiential (91%) learning. The final program, Meaningful Connections, includes nine modules covering topics such as person-centered caregiving, empathy, emotional intelligence, and boundary-setting. One supplementary module provides potential adaptations to the curriculum to customize the needs of each participant group. The results of this project suggest a need for more CNA relationship training and support, especially in the areas of boundary-setting and bereavement. [ABSTRACT FROM AUTHOR]
- Abstract: Copyright of Gerontology & Geriatrics Education is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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