Classifying project management customers: Representing their interests/needs in relevant project processes.

This article explores the categorization of project management customers and how their needs can be integrated into project processes. The author proposes a classification system that includes internal and external customers, as well as individually identifiable customers and multitudinous customers. The article emphasizes the significance of project managers understanding customer needs and tailoring projects accordingly. Additionally, the author acknowledges the limited literature on representing the needs of multiple internal customers and expresses the intention to delve deeper into this topic in a future article. [Extracted from the article]

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