THE RETENTION REVOLUTION: How to Create a Culture by Design with Your Upper Arrows.

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    • Abstract:
      The article focuses on the need for a "retention revolution" in local governments due to issues like shrinking workforces and tight budgets. It emphasizes the responsibility of all employees in ensuring retention. It highlights three key components essential for this revolution: changing mindsets, implementing tools like the Upper Arrow to design a culture, and developing leadership skills to create an environment that retains employees.