FIVE STEPS TO EXCELLENCE.

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    • Abstract:
      Focuses on Fayetteville Public Library (FPL) in Arkansas, "Library Journal's" Library of the Year for 2005. Details of FPL's 88,000 square foot building that was opened in 2004; Comments from Louise Schaper, the library's executive director; Five steps to having a successful library; Importance of having employees with positive attitudes; Success of FPL's volunteer program; Increased funding seen at FPL; Details of the library's collections.