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Phone: (843) 588-2001
Edgar Allan Poe/Sullivan's Island Library
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West Ashley Library
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Wando Mount Pleasant Library
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Village Library
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Phone: (843) 884-9741
St. Paul's/Hollywood Library
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Hurd/St. Andrews Library
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The Degree of Using Government Social Media Accounts in Qatar: The Awareness Level and The Satisfaction Degree of Qatari Users.
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- Author(s): Al-Kubaisi, Ali
- Source:
Multi-Knowledge Electronic Comprehensive Journal For Education & Science Publications (MECSJ); Oct2023, Issue 68, p1-38, 38p- Subject Terms:
- Source:
- Additional Information
- Subject Terms:
- Abstract: This study shed light on the potential for public adoption of e-government through social media, as well as the future barriers to such expansion. The main objective of the study was to determine the degree of using government social media accounts in Qatar. A representative sample of 1,340 persons in Qatar aged 18 to 77 years old was chosen and interviewed using the Computer-Assisted Telephone Interviewing technology (CATI) to reflect the perspectives of the general population in the State of Qatar (Qataris and Expats). The study recommended that raising awareness of government social media accounts and focusing on the capabilities of these new modes of communication would be a significant step toward improving the usability and adoption of these platforms. Additionally, respondents are resistant to change, leaving government agencies with little choice but to launch awareness campaigns to emphasize the benefits of social media tools. Respondents responded that they would utilize these tools if needed, suggesting that shining a light on the benefits is an effective strategy to increase public acceptance. Finally, there is much space for development in Qatar's government-client contact via social media platforms. Many mutual benefits could be gained by adopting online strategies that would not be possible in traditional offline settings. Working from home (during the report's writing stage) and online learning at Qatar University and all Qatari schools during COVID-19 are two examples. [ABSTRACT FROM AUTHOR]
- Abstract: Copyright of Multi-Knowledge Electronic Comprehensive Journal For Education & Science Publications (MECSJ) is the property of Multi-Knowledge Electronic Comprehensive Journal For Education & Science Publications (MECSJ) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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