AI Copilots Are 'Redefining' Sales And Service Jobs, Says Salesforce AI's CEO.

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    • Abstract:
      The $31 billion tech giant is poised to edit job descriptions for some of the most common categories in the professional "knowledge worker" class—people who answer customers' questions, manage sales accounts and come up with marketing content. Shih leads the tech giant's AI efforts. [ABSTRACT FROM AUTHOR]
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