Kinerja Karyawan: Dampak Teknologi Informasi dan Lokus of Control Dengan Organizational Citizenship Behavior (OCB) Sebagai Variabel Mediasi Dalam Perspektif Ekonomi Islam (Survei pada Karyawan Perumda PDAM Tirtamarta Kota Yogyakarta). (Indonesian)

YOGYAKARTA (Indonesia); BERMUDA Islands

Regional Drinking Water Company (PDAM) is a local government company. Bermuda PDAM Tirtamarta must be able to provide the best service to meet the community's clean water needs. This is not easy to achieve without proper human resource management. One of them is to identify the impact of information technology on organizational citizenship behaviour (OCB), the place of control on organizational citizenship behaviour (OCB), and the impact of information technology on team member performance and identify its effects. Identifying areas for controlling team member performance. Recognizing the implications of OCB on team member performance. Placing OCB in mediating the impact of information technology on team member performance. Identifying Organizational Citizenship Behavior (OCB) in Intermediary Management of Perumda PDAM. This study uses probability sampling proportional stratified random sampling with the Slovin formula received by the staff of Perumda PDAM Tirtamarta as many as 1 Three respondents. The data was then processed using the Structural Equalization Model (SEM) analysis tool through the SPSS AMOS version 26 application. Using the Cronbach alpha standard, the validity test was > 0.3, and the reliability test was > 0.7. . Research has shown that information technology has a positive and significant impact on team member organizational citizenship behaviour (OCB). The influence of the control location is positive and significant on team member organization citizenship behaviour (OCB). The positive impact of information technology on team member performance is not substantial. However, the influence of the control location is positive and significant on team member performance. The effect of Organizational Citizenship Behavior (OCB) is positive and effective on the performance of Bermuda PDAM Tirta Malta employees, Yogyakarta City. Organizational Citizenship Behavior (OCB) can communicate the impact of information technology on team member performance. Organizational Citizenship Behavior (OCB) can share the control result on the performance of Perumda PDAM Tirtamarta employees, Yogyakarta City. [ABSTRACT FROM AUTHOR]

Perusahaan Daerah Air Minum (PDAM) adalah perusahaan pemerintah daerah. Perumda PDAM Tirtamarta harus mampu memberikan pelayanan yang terbaik untuk memenuhi kebutuhan air bersih masyarakat. Hal ini tidak mudah untuk dicapai tanpa pengelolaan sumber daya manusia yang tepat. Salah satunya adalah untuk mengidentifikasi dampak teknologi informasi pada perilaku kewargaan organisasi (OCB), untuk mengidentifikasi dampak tempat kontrol pada perilaku kewargaan organisasi (OCB), dan untuk mengidentifikasi dampak teknologi informasi terhadap kinerja karyawan, dan untuk mengidentifikasi dampaknya. Mengidentifikasi tempat pengendalian kinerja pegawai Mengidentifikasi dampak OCB terhadap kinerja pegawai Mengidentifikasi OCB dalam memediasi dampak teknologi informasi terhadap kinerja pegawai Mengidentifikasi Organizational Citizenship Behavior (OCB) dalam Intermediasi Manajemen Perumda PDAM Tempat pengaruh Tirtamarta Kota Yogyakarta terhadap kinerja pegawai. Penelitian ini menggunakan probability sampling proportional stratified random sampling dengan rumus Slovin yang diterima staf Perumda PDAM Tirtamarta sebanyak 143 responden. Data kemudian diolah menggunakan alat analisis Structural Equalization Model (SEM) melalui aplikasi SPSS AMOS versi 26. Dengan menggunakan standar alpha cronbach, uji validitas >0,3 dan uji reliabilitas >0,7. Penelitian telah menunjukkan bahwa teknologi informasi memiliki dampak positif dan signifikan terhadap perilaku kewargaan organisasi karyawan (OCB). Pengaruh lokasi kontrol positif dan signifikan terhadap employee organization citizenship behavior (OCB). Dampak positif teknologi informasi terhadap kinerja karyawan tidak signifikan. Pengaruh lokasi pengendalian positif dan signifikan terhadap kinerja pegawai. Pengaruh Organizational Citizenship Behavior (OCB) positif dan signifikan terhadap kinerja pegawai pada Permuda PDAM Tirta Malta Kota Yogyakarta. Organizational Citizenship Behavior (OCB) dapat mengkomunikasikan dampak teknologi informasi terhadap kinerja karyawan. Organizational Citizenship Behavior (OCB) dapat mengkomunikasikan dampak lokasi pengendalian terhadap kinerja pegawai Perumda PDAM Tirtamarta Kota Yogyakarta. [ABSTRACT FROM AUTHOR]

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