THE HUMAN SIDE OF FIM.

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    • Abstract:
      Focuses on the implementation of the Fresh Item Management (FIM) software in the supermarket business in the U.S. Need for proper training and execution of employees in the implementation of FIM systems according to John Jarvis of Lowes Foods and John Cunningham of convenience store chain Wawa; Approach used by Lowes and Thrifty Foods to deploy FIM systems; Concept of the category management system of Wawa.