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Measuring user competence in using artificial intelligence: validity and reliability of artificial intelligence literacy scale.
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- Author(s): Wang, Bingcheng; Rau, Pei-Luen Patrick; Yuan, Tianyi
- Source:
Behaviour & Information Technology. Jul-Oct2023, Vol. 42 Issue 9, p1324-1337. 14p. 7 Charts, 2 Graphs. - Source:
- Additional Information
- Subject Terms: RESEARCH evaluation; FOCUS groups; RESEARCH methodology evaluation; ATTITUDE (Psychology); RESEARCH methodology; ARTIFICIAL intelligence; INTERVIEWING; DISCRIMINANT analysis; INFORMATION literacy; MULTITRAIT multimethod techniques; HYPOTHESIS; QUESTIONNAIRES; SCALE analysis (Psychology); FACTOR analysis; DESCRIPTIVE statistics; RESEARCH funding; STATISTICAL correlation
- Abstract: As artificial intelligence (AI) became a part of daily life, it has become important to determine user competence in using AI technology. Here, we propose the concept of AI literacy and develop a quantitative scale for obtaining accurate data regarding the AI literacy of ordinary users. We first identified the primary core constructs of AI literacy, including awareness, use, evaluation, and ethics. Next, we generated 65 items to capture these four constructs; only 31 items were retained after a three-step content validation process. Then, we conducted a survey, and collected two samples of data. By reducing the number of items using the first sample and performing reliability and validity tests on the second sample, we obtained a 12-item instrument for the quantitative measurement of AI literacy. The results confirmed that the proposed four-construct model is an adequate representation of AI literacy. Further, AI literacy is significantly related to digital literacy, attitude towards robots, and users' daily usage of AI. This study will not only aid researchers in understanding how user competence in using AI technology affects human–AI interactions but will also help designers develop AI applications that are aligned with the AI literacy levels of the target users. [ABSTRACT FROM AUTHOR]
- Abstract: Copyright of Behaviour & Information Technology is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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