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Patient perspectives of positive messages from clinicians: a qualitative secondary analysis and conceptual model.
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- Author(s): Dean, Sue; Ivynian, Serra; Howick, Jeremy; Levett-Jones, Tracy
- Source:
Contemporary Nurse: A Journal for the Australian Nursing Profession; Feb023, Vol. 59 Issue 1, p52-64, 13p- Subject Terms:
PAIN; SOCIAL support; PHYSICIAN-patient relations; COMMUNICATIVE competence; PHYSICIANS' attitudes; PATIENT-centered care; PATIENT satisfaction; PATIENTS' attitudes; CONCEPTUAL structures; NURSE-patient relationships; TREATMENT effectiveness; QUALITATIVE research; SELF-efficacy; COMMUNICATION; INTERPROFESSIONAL relations; THEMATIC analysis; ANXIETY; HEALTH promotion; SECONDARY analysis - Source:
- Additional Information
- Abstract: Background: A review and meta- analysis of empathic communication and patients' expectations of interventions has shown that if positive messages are delivered there is a small but measurable reduction of pain and anxiety and some improvements in physical outcomes. Aim: To identify elements of health messages that may have a positive impact on patient health outcomes to guide effective nurse-patient- communication. Methods: Data were extracted from each study in a qualitative analysis of a systematic review investigating the health effects of positive messages, and analysed following the principles of thematic analysis. Findings: Central to effective positive messages were good communication skills. Five key features were identified. Discussion: The non-treatment care categories such as cognitive care and emotional care can significantly influence health outcomes across a range of interactions. Conclusion: Strategies to facilitate positivity can be incorporated into nursing education programs designed to improve patient outcomes. [ABSTRACT FROM AUTHOR]
- Abstract: Copyright of Contemporary Nurse: A Journal for the Australian Nursing Profession is the property of Routledge and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
- Abstract:
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