Ketangguhan Wisatawan di Kawasan Malioboro pada Masa Pandemi COVID-19. (Indonesian)

Tourist Resilience in Malioboro Tourist Destination during the COVID-19 pandemic. (English)

The Covid-19 pandemic has caused drastic decline in tourism worldwide. However, the contrast phenomena occurred in the response of tourist in Malioboro during COVID-19 pandemic. In this tourism icon of Yogyakarta, the the trend elsewhere where tourists tended to avoid public space during pandemic was not the case in Malioboro was. This research aims to understand the resilience or adaptive capability of tourists in Malioboro to adjust themselves with COVID-19 condition. It overviewed the resilience through perspective of motivation, tourist behavior and social resilience in individual level. This research used qualitative data through observation, and interview. The method of respondent sampling, interview and analysis was systematically conducted with snowball technique. The data sources of this study was obtained by conducting in-depth interview with 20 informants. Those were 10 tourists that were visiting or have visited Malioboro during COVID-19 and 10 tourism actors in Malioboro including merchants, service providers, and official management of Malioboro. This research found that tourists in Malioboro were able to adapt themselves with the situation during COVID-19. This was seen through their awareness toward the risk, yet they still do the travelling with many considerations and preferences about the prevention acts and focus on the adaptive capabilities either in level of individu or destination. This tourist behavior in Malioboro during the Covid-19 pandemic illustrates a model of risk management of tourists’ behavior during a crisis time. [ABSTRACT FROM AUTHOR]

Respon wisatawan di kawasan Malioboro kontras dengan fenomena yang terjadi di masa pandemi yang mana masyarakat cenderung menghindari ruang publik sedangkan kondisi di kawasan Malioboro sebaliknya. Penelitian ini bertujuan untuk memahami lebih dalam terkait ketangguhan atau kemampuan wisatawan di kawasan Malioboro untuk menyesuaikan diri dengan kondisi selama pandemi COVID-19. Penelitian ini melihat ketangguhan dari sudut pandang motivasi berwisata, perilaku wisatawan ketangguhan sosial tingkat individu. Penelitian ini menggunakan data kualitatif yang dikumpulkan melalui metode observasi, wawancara tidak terstruktur, dan wawancara mendalam. Penentuan narasumber, wawancara, dan analisa dilakukan dengan sistem bola salju secara terstruktur. Penelitian ini menemukan bahwa wisatawan di kawasan Malioboro mampu menyesuaikan diri dengan situasi pada masa pandemi COVID-19. Hal ini tercermin dari adanya kesadaran wisatawan terhadap bahaya, namun tetap memilih melakukan wisata dengan mempertimbangkan berbagai upaya pencegahan dan berfokus pada upayaupaya penyesuaian diri baik oleh individu atau destinasi. Penelitian ini diharapkan berguna untuk manajemen resiko di destinasi dan mitigasi permasalahan terkait pandemi dengan memahami perilaku wisatawan. [ABSTRACT FROM AUTHOR]

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