The Most Underrated Phrase in Leadership.

The most important relationship in an organization is between the manager and the employee. My experiences with my direct managers throughout my PR career are the primary memories -- good, bad or indifferent -- at those companies. Throughout my career, I've heard stories about people's heightened stress and anxiety levels, not just because of the content of the feedback but even more so because of the lack of context. [Extracted from the article]

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