Probation Officer Attitudes Towards Staff Training Aimed at Reducing Rearrest.

PROBATION officers; EMPLOYEE attitudes; MENTAL health services; CRIMINAL behavior; BUREAUCRACY; JUVENILE offenders

Following the successful completion ofinitial training, staff were assigned a peer coach(an advanced STARR user who completedcoach-specific training) to whom they submittedmonthly audiotapes of skill use for feedbackand were required to attend one booster sessionevery other month. The goal of the currentstudy was to examine the attitudes andexperiences of federal probation officerstrained in STARR, including PO attitudesand experience with STARR, STARR training,coaching, and perceptions of agencysupport. These itemsincluded "My coach is available when I needhelp", My coach helped me improve my useof STARR", "My coach provides valuable feedback,"I do not trust my coach's feedback", "Iam comfortable asking my coach a question,"and "My coach provides feedback in a timelymanner." Items included"STARR training was easy to comprehend,""I value the skills learned in STARR training,"and "I felt motivated after attendingSTARR training.". [Extracted from the article]

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