Virtual Hold Technology (VHT) Gets Personal, Exhibits at G-Force in; Melbourne, Australia; Virtual Hold Technology (VHT), a World Leader in Multichannel Callback Solutions, Is Demonstrating Its Conversation Bridge Solution Today at Genesys G-Force in Melbourne, Australia; The Theme at G-Force This Year Is Make It Personal, Which Is Exactly What VHT's Conversation Bridge Allows Customers to Do When They Run Into Self-Service Dead Ends and Quickly Need to Talk to a Real Person in the Contact Center

Item request has been placed! ×
Item request cannot be made. ×
loading   Processing Request
Read Online Read More Add to Saved list
  • Source:
    Market Wire (USA), August 27, 2013, 1pp
  • Additional Information
    • Abstract:
      VHT's Conversation Bridge ensures that when customers get stuck online, in a mobile app or while using a self-service kiosk, they don't have to start all over by dialing a 1-800 toll free number. Instead, customers are empowered to request a callback from a specialist with the tap of the screen, click of a mouse or press of a button on a gaming console or cable box remote control...