'60% of all visits in the future could be done via video': Q&A: Dr. Richard Isaacs.

PSYCHOLOGICAL burnout; EPIDEMICS; ETHICS; EXECUTIVES; FEAR; GROUP medical practice; HEALTH services accessibility; INDUSTRIAL safety; MEDICAL care; PATIENT safety; PSYCHOLOGY of physicians; TELEMEDICINE; UNCERTAINTY; HEALTH care industry; COVID-19

An interview with Richard Isaacs, the chief executive officer (CEO) of the Mid-Atlantic Permanente Medical Group, Kaiser Permanente's two largest medical group practices, about the possibility that Kaiser members' visits will be virtual in the future, is presented. Isaacs discusses how his medical groups are handling the increase in COVID-19 cases. He also explains how healthcare practices are trying to balance another surge of the disease, but also bringing back non-emergency procedures.